Privacy Policy
1. Legal Disclaimer
The information provided in this Privacy Policy is for general guidance only and does not constitute legal advice. While we aim to keep this policy accurate and up to date, Alteration Air accepts no responsibility for any errors, omissions, or misinterpretations. By using our website, you agree that you are responsible for reviewing this policy regularly and ensuring you understand how your data may be collected or used. If you require legal advice regarding privacy or data protection, please consult a qualified solicitor or legal professional.
2. Privacy Policy - How We Collect and Use Your Information
Alteration Air is committed to protecting your personal information and respecting your privacy. When you use our website, submit a form, request a quote, or contact us directly, we may collect information such as your name, contact details, address, and details related to air conditioning services you enquire about.
We use this information to:
• Respond to enquiries and provide quotes
• Carry out installations, maintenance, and related services
• Improve customer experience and website performance
• Send service updates or important notifications (only when relevant)
We do not sell, share, or distribute your information to third parties except where required to deliver our services (such as manufacturer warranties) or when legally required to do so. All data is stored securely in accordance with UK GDPR and the Data Protection Act 2018.
You have the right to request access to the information we hold about you, request corrections, or ask for your data to be deleted where appropriate.
3. What a Privacy Policy Is and Why It Matters
A privacy policy explains how a business collects, uses, stores, and protects personal information. Under UK GDPR law, any website that gathers customer details—whether for quotes, bookings, or contact forms—is required to clearly outline how that data is handled.
This document ensures transparency, helping users understand what information is collected, why it’s collected, and how it will be protected. It also outlines your rights as a user, giving you control over your own data. At Alteration Air, we provide this policy to give you full confidence that your privacy is taken seriously and your information is treated responsibly.